Seller Services Agreement

This agreement contains the terms and conditions that govern your access to and use of the services through a particular account or accounts and is an agreement between you, or the business you represent, and Shopdibz Private Limited.

As used in this agreement, we, us, and Shopdibz means the Shopdibz company named in the applicable service terms. If there is any conflict between the General Terms and the applicable Service Terms and Program Policies, the General Terms govern and the applicable Service Terms prevail over the Program Policies.

To begin the enrollment process, you must complete registration for one or more services. Use of the services is limited to parties that can lawfully enter into and form contracts under applicable law. As part of the application, you must provide your legal name, address, phone number, email address, tax registration details, and any other information Shopdibz may request.

Fee details are described in the applicable Service Terms and Program Policies. You are responsible for all of your expenses in connection with this agreement unless the agreement or applicable Service Terms provide otherwise.

Shopdibz may require valid credit card information and valid bank account information in your name with a bank located within India and enabled for your account. You authorize Shopdibz to verify your information, obtain credit reports and credit authorizations, and charge your credit card or debit your bank account for sums payable by you.

In addition to charging sums to your credit card, Shopdibz may offset payable amounts against sums it owes you or invoice you directly. If erroneous or duplicate transactions are discovered, Shopdibz may seek reimbursement through future offsets, credit card charges, or other lawful means.

If Shopdibz reasonably concludes that your actions or performance may result in significant customer disputes, chargebacks, or similar claims, it may delay initiating payments otherwise due to you for up to ninety calendar days or until the relevant investigation is complete.

The term of this agreement starts on the date of completed registration and continues until terminated by either party. You may terminate use of any service immediately on notice to Shopdibz. Shopdibz may terminate for convenience with 30 days' notice or suspend or terminate immediately for material breach, deceptive, fraudulent, or illegal activity, or platform harm.

You grant Shopdibz a royalty-free, non-exclusive, worldwide right and license to use Your Materials for the services or other Shopdibz products or services, subject to the trademark and removal limitations described in the original agreement.

Each party represents that it has the right, power, and authority to enter into the agreement and will comply with all applicable laws, including maintaining required tax registrations.

You agree to indemnify, defend, and hold harmless Shopdibz and its affiliates against third-party claims arising from your breach, your products, your sales channels, your taxes and duties, or your non-compliance with applicable laws.

Shopdibz in turn agrees to defend and indemnify you against third-party claims arising from Shopdibz non-compliance with applicable laws or allegations that operation of a Shopdibz site infringes a third party's intellectual property rights.

The Shopdibz site and services are provided on an as-is basis. Shopdibz and its affiliates disclaim warranties to the maximum extent permitted by law, and liability is limited as described in the agreement, including exclusion of consequential and punitive damages except where restricted by applicable law.

Your use of services is subject to Shopdibz tax policies. You are responsible for collection and payment of Your Taxes, tax filings, audit responses, and accurate product tax code selection including HSN or SAC classification where applicable.

During your use of the services, you may receive Confidential Information. You must use it only as necessary for participation in the services, protect it against unauthorized disclosure, and retain it only for so long as necessary for participation or statutory obligations. Customer personal data must remain confidential at all times.

The agreement also addresses force majeure, independent contractor status, suggestions and feedback rights, modification notice periods, password security, governing law, arbitration venue in Thiruvananthapuram, notice methods, language precedence, severability, and the fact that the agreement supersedes prior understandings.

The agreement defines core terms including Affiliate, Shopdibz Associated Companies, Shopdibz Site, Business Days, Confidential Information, Content, Excluded Products, Intellectual Property Rights, Laws, Local Currency, Order Information, Person, Purchase Price, Sales Proceeds, Seller Panel, Service, Service Terms, Technology, Trademark, Your Account, Your Materials, Your Product, Your Sales Channels, Your Taxes, Your Trademarks, and Your Transaction.

The Selling on Shopdibz Service allows you to list products for sale directly via the Shopdibz site. These service terms are part of the Seller Services Agreement and apply specifically to your participation in Selling on Shopdibz.

S-1. Your Product Listings And Orders

You must provide accurate and complete Required Product Information for each product, promptly update it as necessary, comply with all applicable laws, avoid excluded products and prohibited materials, and state the origin state or country from which the item ships.

Shopdibz may list your products in applicable categories, promote them, restrict category access, and make public ratings or feedback relating to your products or seller performance. Shopdibz will provide Order Information for each of your transactions, and Sales Proceeds are paid only in accordance with Section S-5.

For seller-fulfilled products, you determine shipping and handling charges subject to Shopdibz functionality and policies. Shopdibz bears credit card fraud risk only in the limited circumstances described in Section S-1.4.

S-2. Sale, Refunds And Returns

You must source, sell, fulfill, ship, and deliver seller-fulfilled products in accordance with Order Information, these service terms, and all terms shown on the Shopdibz site at the time of order. You must package products in a commercially reasonable manner, ship each product on or before three days from the order date, retrieve Order Information at least once each business day, and provide shipment status and tracking details where available.

For all products sold through Shopdibz, you must accept and process returns, refunds, and adjustments in accordance with these service terms and the Shopdibz Refund Policies published at the time of the applicable order. Shopdibz may process customer payments and disbursements on your behalf, and you must reimburse Shopdibz for amounts paid where required.

S-3. Problems With Your Products

You are responsible for non-delivery, misdelivery, theft, non-conformity, defects, and recalls relating to your products, except to the extent responsibility is otherwise expressly assigned under the agreement. If Shopdibz receives a guarantee claim, dispute, or chargeback relating to one of your transactions, you may be required to reimburse Shopdibz for the amount paid to the customer and related fees if the matter is found to be your responsibility.

S-4. Compensation

You will pay Shopdibz the applicable fees during the term of the agreement, and all taxes or surcharges imposed on fees payable by you to Shopdibz are your responsibility.

S-5. Sales Proceeds And Refunds

Remittances for your transactions are made through the nodal account structure and related mechanisms described in the agreement. Shopdibz may maintain reserves to settle future claims of customers in the event of non-fulfillment or delivery issues. Settlement amounts are remitted to your bank account on the payment date for eligible transactions, less fees, taxes, refunds, reserves, and other deductions described in the agreement.

S-6 And S-7. Marketplace Rights And Tax

Shopdibz determines the design, content, functionality, availability, and appropriateness of its marketplace, websites, selection, listings, and services. In addition to the General Terms, you agree that prices stated for your products are inclusive of all applicable taxes unless otherwise provided in program policy or agreed in writing.

The agreement further defines Shopdibz Refund Policies, Estimated Ship Date, Refund Administration Fee, Required Product Information, Seller-Fulfilled Products, Selling on Shopdibz Launch Date, Shipment Information, Street Date, URL Marks, and the selling-specific meaning of Your Transaction.

The Shopdibz Advertising Service Terms govern your use of Shopdibz Advertising. If there is any conflict between the General Terms or Program Policies and the Shopdibz Advertising Agreement with respect to the ad services, the advertising agreement prevails to the extent of the conflict.